11:18 PM RIM & IDC Services for Global Business |
One of the primary constraints to enhance business prospects is by improving customer satisfaction. But, mostly enterprises have had to operate with constraints in order to deliver high customer satisfaction. Now, since IT department is a major player in centralized management of enterprise applications that are accessed by the company’s customers, it is important that the company focuses on developing the right process for IT infrastructure management. A Nasscom research report quotes that, Remote Infrastructure Management Services (RIM) are able to deliver 20-30% savings for enterprises. This level of savings is possible only when the service partner is experienced and is able to meet Service Level Agreements (SLA) deadlines in a timely manner. When enterprises partner with reliable service providers, customers can focus on their core business strategies and applications. They can also leverage the provider’s competencies and expertise to manage mission critical IT infrastructure; and derive high cost benefits from it. These service partners offer infrastructure security audit and monitoring services as part of the service packages. These service packages are useful in analyzing the root cause of the issues. They also offer technical expertise so that all issues are resolved and, faults and performance problems are rectified. Monitoring services are also provided to enterprises, with which they can derive useful insights on tools and procedures. They can even benefit from excellent fixes/solutions for the problem areas quickly. Service partners also offer Infrastructure services, where Internet datacenters (IDC) can be set up. IDCs are used to set up the required hosting environment for businesses in global and emerging markets. Service partners also offer outsourcing options where enterprises may choose: 1. To deploy servers near their work area or, 2. May choose to outsource it from a remote location. With a host of Remote Infrastructure Management Services and data center hosting services, these service partners ensure continued business service at all times. |
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